Uber is referred to as the pioneer in the on-demand ride-hailing services sector and it is the most successful app in this niche. They have kickstarted a whole new market, on-demand services. Several entrepreneurs have started to make use of the dormant potential in it by developing an on-demand taxi app script. Most entrepreneurs stumble in the development process as they lack the knowledge of features that should be integrated into the app. Here are some of the critical features to look for in your Uber clone app:
It is critical to verify the details to both drivers and uses on the platform to offer a quality experience. Ask for their basic details like name, email address, phone number, blood group, emergency contacts, etc. Social media plugins can make things easier as the information can be instantly acquired from their profile.
Streamline the potential of geolocation features to offer the best experience for drivers and users. It helps to establish communication between them and provides useful information like the shortest route, estimated time, traffic status.
Ensure that your customers can choose from an array of payment methods. You can also consider offering monthly and annual subscription plans for your users to offer exclusive perks. Include popular payment options like credit/debit cards, net banking, UPI, net banking, and direct cash. Integrating an in-app wallet will make things easy for your customers.
Analytics can be an effective way to improve your services. You can generate reports on various aspects of your business to make an informed decision and make things easier. You can also get real-time analytics on the admin panel that will display the ongoing trips, number of idle drivers, etc.
It is critical to make note of your users’ opinions. Their feedback is not something that should be overlooked as you can easily analyze the drawbacks of your services with it. It also helps to improvise the credibility of your brand. The ratings and reviews will be made transparent and can be useful for drivers to improve their services.